Up to 10,000 free miles with your EV.
Thanks to our partnership with Volkswagen Commercial Vehicles
Buy or lease a fully-electric Volkswagen Commercial Vehicle from a registered dealership after 1st July 2024 and add Charge Anytime to your OVO energy tariff to enjoy:
- Up to 10,000 free miles with Charge Anytime.
- Up to 1,000 extra free miles every year for up to 3 years.1
Offer terms and eligibility apply. Compatible EV or charger, and smart meter required for Charge Anytime.
Charge Anytime
Not your average EV rate
Charge Anytime is our free add-on. It can help you save up to £542 a year2 when you smart charge at home.
- Plug in, set the time you need your car ready by, and charge at a super-low rate of 7p per kWh. Any time you like, day or night.
- Add Charge Anytime to any OVO tariff for free.
- Your EV will be charged when energy is at its greenest – within the time you’ve set.3
Charge Anytime
Not your average EV rate
Charge Anytime is our free add-on. It can help you save up to £542 a year2 when you smart charge at home.
- Plug in, set the time you need your car ready by, and charge at a super-low rate of 7p per kWh. Any time you like, day or night.
- Add Charge Anytime to any OVO tariff for free.
- Your EV will be charged when energy is at its greenest – within the time you’ve set.3
Check if you’re eligible
Here’s what you need to get your 10,000 free miles through Charge Anytime. To see our full eligibility criteria, see offer terms and conditions.
You'll need to buy a new fully-electric Volkswagen Commercial vehicle.
Vehicle must be ordered after the 1st July 2024 and purchased through Retail or Contract Hire.
You'll need to be with OVO for your energy.
How to get your free miles
Step 1
Check your eligibility.
Take a look at what you’ll need to sign up to Charge Anytime and claim your free EV miles.
Step 2
Switch to OVO Not with OVO yet?
Now’s the time to start your switch.
Already with us? You can jump to the next step.
Step 3
Add Charge Anytime
Once your switch is complete, log into the OVO app and select Charge Anytime from the shop. It’s free to add.
Step 4
Your vehicle order details
We’ll ask for a few details, like the model of your vehicle and your EV order number (you can get this from your retailer).
Step 5
Get your free miles
We’ll add a one-off credit to your OVO account to cover the 10,000 free miles. Then every year, we’ll add a credit for an additional 1,000 miles, for up to 3 years.
Bank even more free miles with Beyond
Waiting for your new EV to arrive? Or looking to go electric at some point in the future? With Beyond, the Energy Savings Account, you can bank even more free miles while you wait.
- Unlock Beyond for free and bank up to 150 miles a month. That’s 100 free miles a month for being an OVO energy customer. And an exclusive 50 free miles a month extra for buying a new EV from Volkswagen Commercial Vehicles.4
- Access exclusive discounts and ways to save over £1,600,5 plus partner offers, tailored energy insights, and more.
To unlock Beyond, you'll just need a smart meter, to pay by Direct Debit, and to have the OVO mobile app.
Bank even more free miles with Beyond
Waiting for your new EV to arrive? Or looking to go electric at some point in the future? With Beyond, the Energy Savings Account, you can bank even more free miles while you wait.
- Unlock Beyond for free and bank up to 150 miles a month. That’s 100 free miles a month for being an OVO energy customer. And an exclusive 50 free miles a month extra for buying a new EV from Volkswagen Commercial Vehicles.4
- Access exclusive discounts and ways to save over £1,600,5 plus partner offers, tailored energy insights, and more.
To unlock Beyond, you'll just need a smart meter, to pay by Direct Debit, and to have the OVO mobile app.
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What people say about OVO
Dear OVO Energy Team, I am writing to express my deepest gratitude and appreciation for the exceptional service I received from one of your staff members, Kinga. In a world where customer service can often feel transactional, Kinga’s warmth, understanding, and dedication stood out in such a profound way that I felt compelled to share my experience. Returning to OVO Energy was not a decision I made lightly, but Kinga’s approach transformed what could have been a routine interaction into something truly memorable. From the very first moment, I felt valued, heard, and reassured. Kinga’s ability to listen with empathy and handle my concerns with such grace made all the difference. She created an environment of trust and care, ensuring that I felt completely at ease throughout the entire process. Her patience and genuine desire to help turned what might have been a standard customer experience into something that left a lasting impression on me. It’s rare to encounter someone who not only excels at their role but does so with such kindness and compassion. Kinga reminded me why OVO Energy always felt like home, and for that, I am incredibly grateful. Please extend my heartfelt thanks to Kinga for her dedication and the positive energy she brings to her work. She represents the very best of OVO Energy, and I am certain that many other customers, like me, are fortunate to have crossed paths with her. Thank you for fostering a team that prioritizes not only excellence but also the human touch that makes all the difference. I am truly delighted to be back with OVO, and Kinga’s service was a significant part of that decision. With warmest regards and appreciation, Ejiro Bourdillon
December 23, 2024
I phoned to explain about the death of my mother. Christina was compassionate and clear in what would now happen and in explaining their responsibilities.
December 23, 2024
Very clearly spoken, I am deaf. Gave all information needed. Very patient and well mannered.
December 22, 2024
Got any questions?
We’ve got a dedicated team on hand to answer any questions about joining OVO, Charge Anytime, Beyond, and our free miles offers.
Give us a call on 0333 034 1590.
Questions and answers
You'll need to buy or lease a new fully-electric vehicle from Volkswagen during the time that this offer is live. We determine eligibility off the date you placed the initial order for your vehicle, not the day that you received your vehicle. The vehicle must also be purchased or leased from a Volkswagen Commercial Vehicles dealership through Retail or Contract Hire.
If your new EV is a company car, currently you will not be eligible for this offer.
If you're not sure, you can ask your Volkswagen Retailer to confirm with you. Full eligibility criteria can be seen in the Terms and Conditions here.
You’ll need to buy a fully-electric Volkswagen Commercial Vehicles and then select Charge Anytime from the shop section of your online account. It’s free to add to any OVO tariff.
Smart charging is when you charge your EV at home. The smart bit comes from our intelligent tech making sure your vehicle is charged when the grid is greenest, within the time you need it charged by. You set this time through the app. Smart charging with Charge Anytime also unlocks the super-low charging rate of 7p per kWh.
Charging this way helps move the UK energy system towards a smarter, greener way of using energy. If more people use energy when the grid is greener, together we can rely less on fossil fuels to keep power flowing at peak times.
For your energy supply and online account to be fully set up, it should take 5 working days or less. As soon as you’ve switched over, we’ll send you an email with all the information you need to get set up with Charge Anytime and unlock your free miles.
10,000 free miles are based on driving 3.3 miles per kWh. This’ll show this on your energy account as £212.12 credit.
At the end of each month, we work out how much energy you've used to smart charge your car. We'll use this info to credit your energy account in the first week of the next month, with the right amount to make your charging cost 7p per kWh.
For example:
- The Charge Anytime rate is 7p per kWh. And let’s say your standard electricity rate is 26p per kWh.
- We’ll credit you 19p for each kWh you’ve used to smart charge your EV, to make your smart charging rate 7p.
- This means if you use 100 kWh of energy smart charging your EV, you’ll get £19 in credit back on your bill.
It’ll appear on your monthly OVO energy bill under the heading “Charge Anytime Credit”. We add this credit into your account in the first week of every month.
The credit shown on your bill will be for the electricity you’ve used for smart charging your EV the previous month. So, in the first week of September, we’ll add your credit for August, and so on.
You can override your smart charging schedule at any time. This lets you top up quickly when you need to, at your standard home electricity rate.
The next time you charge, you’ll automatically go back to your smart charging schedule.
You'll need a smart meter and to pay for your energy by Direct Debit. You'll also need a smartphone that can download and run the OVO app.
This is a separate offer to the free miles with Charge Anytime. OVO customers who are eligible for Beyond can choose to bank 100 free EV miles a month as standard – as a reward for being an energy customer. On top of that, if you buy a new Volkswagen Commercial Vehicles EV and add Charge Anytime, you’ll also get an exclusive extra 50 free miles a month. That works out to be an extra 50 free miles for every 100 banked with Beyond.
For example:
- You unlock Beyond in July 2024. You start banking 100 miles a month for being an OVO energy customer.
- In December 2024, you buy a new Volkswagen Commercial Vehicles EV and add Charge Anytime.
- You'll get the standard 500 miles you banked with Beyond (that's 5 months of 100 free miles). Plus, an extra 250 miles for buying a new Volkswagen Commercial EV and adding Charge Anytime (that's 5 months of 50 free miles). We'll add this as 1 or 2 credits to your OVO account.
Important Information
Here are the full terms and conditions.
1 Offer open to new or existing customers of OVO Energy who: (1) are UK residents, excluding Northern Ireland, 18+ (2) purchase a brand new fully electric vehicle from any Volkswagen Commercial Vehicles dealership through Retail or Contract Hire between 1st July 2024 and 31st March 2025 and (3) activate OVO Energy's 'Charge Anytime'. To activate 'Charge Anytime', you will need a compatible EV charger or electric vehicle (for a list of compatible chargers and vehicles please see here.) T&Cs apply to OVO Energy's 'Charge Anytime', see here. Offer valid on new Retail and Contract Hire vehicles only, where order was placed from 1st July 2024 to 31st March 2025. Domestic charging only. Offer subject to availability. Customer will receive £212.12 credit on their OVO Energy account within 60 days of Charge Anytime sign up. For each year you remain on Charge Anytime on the anniversary of you joining Charge Anytime you will also receive a £21.21 credit equal to 1,000 free miles. This will be paid to you each year for a maximum of 3 years.10,000 and 1,000 mile calculations based on an average efficiency, weighted in line with brand Electric Vehicle volumes, of 3.3 mile per kWh across the Volkswagen Group model range (for all brands). Since this is an average, the efficiency of individual models may be less, which would mean you receive fewer than the maximum 10,000 free miles. The efficiency figure is also based on standardised test data after the battery had been fully charged (to 100%) and may not reflect real world driving. Actual efficiency differs depending on multiple variables, including your selected vehicle and configuration, accessories fitted (post-registration), variations in weather, driving styles, route conditions, speed, vehicle age, battery age and temperature and vehicle load. The actual number of free miles you receive may be less than the maximum 10,000 miles and will depend on the actual efficiency of your selected EV in the real world. Offer is for an estimated number of free miles calculated on the basis of the costs to the customer when they 'smart charge' using 'Charge Anytime'. Electric vehicles require mains electricity for charging. For the latest information, including official WLTP range and power consumption data for your selected vehicle, please visit Volkswagen Commercial Vehicles website. For full Offer terms and conditions, see here.
2 Actual sum is £542.50. When you add Charge Anytime to your plan, your home energy rate will stay the same, but the energy consumed by your EV will be charged at an effective rate of 7p per kWh when EV smart charging (thanks to payment of your Charge Anytime charging credit).
The £542.50 saving is based on an average Charge Anytime customer using 3100kWh a year to charge their EV using the Charge Anytime add on. The Charge Anytime rate on 01/10/2024 is 7p per kWh for Charge Anytime charging compared to the OVO’s UK average SVT rate of 24.5p per kWh. Actual savings will vary depending on vehicle efficiency, driving style, EV charging usage and the cost per kWh of your standard home energy tariff.
3 Our smart tech aims to charge your car when the grid has more renewable energy in it, within the time you’ve set. Meaning it’s less likely your EV will be charged by energy from fossil fuels.
4 Open to new or existing customers of OVO Energy who are GB residents, 18+. Excludes Northern Ireland. Offer enables non-EV drivers to "bank" free miles on a monthly basis, which they can then redeem at a later date if they go on to purchase a qualifying electric vehicle and activate OVO Energy's 'Charge Anytime’. To participate, you must (1) download the OVO App (compatible smartphone required) and (2) activate OVO Energy's OVO Beyond and EV Reward Offer. You can then bank miles through the OVO App. All customers will be able to bank up to 100 miles per month under the EV Reward Offer for a maximum of 24 months (i.e. up to a total of 2,400 free miles), with banked mileage shown in the OVO App. Customers who then purchase a brand new fully electric vehicle from Volkswagen Commercial Vehicles after the 1st July 2024 through Retail or Contract Hire will be awarded up to an additional 50 miles for every 100 miles banked through the EV Reward Offer. Banked mileage and the additional miles awarded will be redeemed as a monetary credit to your Charge Anytime account, within 90 days of activating Charge Anytime. Credit can be used to charge your vehicle providing "free miles" of range. Banked mileage must be redeemed within 3 years from the end of the 24 month accrual period. Once expired, the banked mileage and the additional miles awarded will be lost. To activate 'Charge Anytime', you will need a compatible EV charger or electric vehicle (for a list of compatible chargers and vehicles please see here). T&Cs apply to OVO Energy's ‘Beyond EV Reward’ (see here) and 'Charge Anytime' (see here). Offer valid on new retail and retail contract hire vehicles only, where order was placed after 01/07/2024. Not available for business purposes. Offer subject to availability. Mileage calculation based on average efficiency, weighted in line with brand market share, of 3.3kWh/mile across the Volkswagen Group model range for all brands. Since this is an average, the efficiency of individual models may be less, which would mean you receive fewer than the maximum free mileage. The efficiency figure is also based on standardised test data after the battery had been fully charged (to 100%) and may not reflect real world driving. Actual efficiency differs depending on multiple variables, including your selected vehicle and configuration, accessories fitted (post-registration), variations in weather, driving styles, route conditions, speed, vehicle age, battery age and temperature and vehicle load. The actual number of free miles you receive may be less than the maximum stated miles and will depend on the actual efficiency of your selected vehicle in the real world. Offer is for an estimated number of free miles calculated on the basis of the costs to the customer when they 'smart charge' using 'Charge Anytime'. Amount of credit you receive will vary depending on how many free miles you have banked and the current Charge Anytime rate at the time you redeem your free miles up to a maximum redemption value of 14p/kWh. Electric vehicles require mains electricity for charging. For the latest information, including official WLTP range and power consumption data for your selected vehicle, please visit Volkswagen Commercial Vehicles website. For full Offer terms and conditions, see here.
5 Customers could save up to £1,617 with discounts on a range of products and services. Discounts will be in the form of a bill credit paid to your energy account after a one-time purchase of specific products, or a discount at the point of purchase. Current offers are: redeeming 2,400 EV miles collected with EV Reward; up to £35 bill credit for an EV charger and subscribing to a Charge Anytime tariff; 5% off a solar panel installation - this is £535 based on average order value though actual amount dependent on nature of install; a £85 discount on a home energy assessment with our Energy Experts (OVO Beyond cost £15, retail price £100); a tado smart thermostat for £96 (a saving of £103.99 discount on manufacturer’s recommended retail price of £199.99); £500 off a new boiler install; a free boiler service with retail price of £84; 50% off boiler plan at the complete cover tier equates to £96 in one-off saving. By subscribing to Power Move customers could also earn up to £10 credit per month for successfully completing Power Move monthly challenges. Note that customers may be eligible for Power Move without unlocking Beyond. In order to achieve full £1,617 saving, customers would have to purchase/subscribe to all currently available products and offers. Terms, exclusions and eligibility criteria apply. All offers are subject to availability and OVO reserves the right to replace or amend the range and value of available offers at any time.