Start your heat pump journey
Heat pumps are super efficient, better for the planet and for your wallet. They suck warmth from the air and use it to heat your home and give you hot water.
You could also be eligible for a government grant of £7,500 to help with installation.1
What makes a heat pumpbetter than a boiler
Just as warm
Your heat pump will keep your home as warm as a modern boiler, all year round.2
Cleaner and greener
Your heat pump runs on electricity not gas, so it helps cut carbon.
Lasts longer than a boiler
Works for over 20 years compared to a modern boiler which works for 10 to 15 years on average.4
Our hot heat pumppackage
Peace of mind included
Your green upgrade includes a fully fitted air source heat pump. We’ll also install new radiators where needed.
Get a grant for £7,500
Good news – you could be eligible for a government grant of £7,500 to get help with installation costs.
Personalised service
From start to finish, your heat pump upgrade is in safe hands.
Your greenerheating journey
1
Estimate
Get an online estimate for your heat pump in minutes, based on your home.
2
Design Consultation
We’ll pass your details to a trusted local expert who will design the heat pump set up in line with your heating needs.
3
Proposal
Get a clear, no obligation quote with all the information you need. If you decide to move forward, you may be eligible for a government grant to help with installation costs.
4
Installation
Installation should take between 5 to 8 days. Your engineer will guide you through the process and make sure you’re happy with your new heat pump.
Learn more aboutheat pumps
Use our guides to learn more about heat pumps, how they work in your home, if they are noisy and how to choose an installer
Frequently asked questions
The short answer is yes. Although if you have an older, draughty home you might want to put in a little extra effort to make it more energy-efficient first. Otherwise it won’t be as cost-effective. Heat pumps work like a dream in well-sealed, ultra-energy-efficient homes that retain their heat for a long time.
We’d always recommend insulating your home properly before considering a heat pump. Think about things like walls, your loft, and windows and doors. That way, when you make the switch to a heat pump you know your home will be keeping all that lovely heat inside.
Once a year you need to give certain parts of your heat pump a quick check over yourself – but the engineer who installs it will show you what to do. You’ll also find the info you need in the booklet you get with it.
It can also be a good idea to get an expert to check it once a year – some manufacturers will require a yearly full service to comply with manufacturers’ warranties. This service could cost between £170 to £200 a visit.
With all this talk of “absorbing heat from the ground or air” you might be wondering how heat pumps cope in cold weather. The good news is that heat pumps can still work in very cold conditions – it’s just important to do your research and buy the right one.
Heat pumps are used all over the world in much colder climates than the UK (think the USA and Canada). And some models operate in temperatures as low as -20℃ (like one from Mitsubishi).
Heat pumps are around 4 times more efficient than gas boilers.3 Heat pump efficiency is measured using Coefficient of Performance (CoP). This is calculated by comparing the amount of input to the amount of output. For example, if an air source heat pump uses one kW of electricity to produce 3 kW of heat, the CoP is 3. The higher the CoP, the better, as it shows your heat pump is more efficient.
We’re not offering gas meter removals as part of installations, but we can arrange for your meter to be removed. Gas meter removal will cost £106.
Once removed, you’ll no longer have access to gas or pay a standing charge for your gas meter. If you leave your gas meter connected, you’ll continue to pay your gas standing charge.
If you’d like to arrange for your gas meter to be disconnected, please email us at [email protected]. Or email us on [email protected].
Important to know
For eligible customers, the Boiler Upgrade Scheme offers a grant of up to £7,500 to help with installation costs. It will cover installations in England and Wales that take place before the end of March 2028.Homeowners in Scotland can apply for a grant of up to £7,500 through the Home Energy Scotland Grant and Loan Scheme. An additional £7,500 of funding is also available as an optional interest free loan through Home Energy Scotland. Terms and eligibility criteria apply.
Source: Energy Systems Catapult
Source: Energy Saving Trust