Power Move FAQs

You can join Power Move in the OVO app if you're eligible and have Beyond, our Energy Savings Account.

To be eligible to join Power Move, you need to:

• be an OVO customer and have your energy supplied by us
• have downloaded the OVO app and unlocked Beyond
• have a working electricity smart meter
• have a credit meter
• have a single rate tariff only (e.g. not Economy 7 or Economy 10)
• have an active Direct Debit
• have opted into half-hourly meter reads for billing (you can do this when you join)
• have opted into half-hourly meter reads for settlement (you can do this when you join)
• have an active email address

Charge Anytime, Battery Boost or Heat Pump Plus customers are eligible to join.

Please note: not all meter types and tariffs work with Power Move. This means customers with multi-rate meters/tariffs, like Economy 7 and Economy 10 can’t join Power Move right now.

Power Move has no end date, but we’ll let you know in advance if this changes.

Power Move challenges you to use less non-essential electricity during peak times (5pm to 7pm, Monday to Friday). Electricity used on weekends also counts as off-peak but Bank Holidays aren’t included. This helps lower the energy demand when less renewable power (like solar and wind) is available. By moving your home’s electricity use away from peak times, you’re reducing the demand on the grid and our reliance on fossil fuels.

Each month, if you use 15% or less of your total electricity during peak times you’ll earn entries into that month’s prize draw. 

The number of entries depends on how much electricity you use during peak times. The lower your home’s peak time energy use, the more entries you’ll earn.

For example, if your home’s average peak usage was between 0 and 5%, you’d earn 10 to 15 entries into that month’s prize draw. Here’s how it works:

• 0 to 1% = 15 entries
• 1.01 to 2% = 14 entries
• 2.01 to 3% = 13 entries
• 3.01 to 4% = 12 entries
• 4.01 to 5% = 11 entries
• 5.01 to 6% = 10 entries
• 6.01 to 7% = 9 entries
• 7.01 to 8% = 8 entries
• 8.01 to 9% = 7 entries
• 9.01 to 10% = 6 entries
• 10.01 to 11% = 5 entries
• 11.01 to 12% = 4 entries
• 12.01 to 13% = 3 entries
• 13.01 to 14% = 2 entries
• 14.01% to 15% = 1 entry
• 15.01% or above = 0 entries

You can always check your home’s peak time usage and number of entries in the OVO app.

Yes. If you join Power Move part way through the month, your entries will be based on the number of days you participate.

We run a prize draw each month. You can find out what prizes are available at the start of each month in the OVO app or on our website.

A Power Move challenge might see you:

• preparing meals ahead of time
• setting the washing machine or dishwasher to run in the morning
• turning off plug sockets when not in use
• charging large devices outside of peak times 

Please don’t turn off any essential power in your home. Power Move is about moving your electricity use to a convenient and safe time. Avoid leaving washing machines, tumble dryers, or dishwashers running overnight or when you’re out. Find out more about electrical safety.

We measure your home’s electricity usage during peak times (5pm-7pm), and compare it to the total usage for the day. Any electricity used before or after peak times won’t count towards your peak use. 

To calculate your home’s peak usage, we divide the electricity used during peak hours by your total electricity use for the month, then multiply by 100.

Peak usage percentage = (Electricity used during peak hours ÷ Total electricity used) x 100%

Note: Electricity used on bank holidays doesn’t count towards your monthly use.

You can start earning entries by shifting your electricity use from 1 February 2025. The first prize draw will take place in March.

Prize draws for each month will always happen the following month. For example, the prize draw for April’s entries will take place in May. We’ll let you know if you’ve won in the OVO app. The prize draw will take place by random computer process. The prize draw is free to enter and you’ll be automatically entered into the draw provided your home’s peak time electricity use is under 15.1%.

The number and types of prizes may vary each month. There’ll be a minimum of 10,000 winners per month, including a minimum of 5 customers per month winning up to a year’s worth of free energy. You can find out what prizes are available at the start of each month in the app or on our website.

Updates in the OVO app

You can track your progress through the OVO app. 

Sign in, select 'Power Move' on the home screen, and you’ll see your monthly progress and how many entries you're on track to earn. At the end of the month, we’ll let you know if you’ve won a prize.

Don’t have the OVO app? Download it from the App Store or Google Play Store.

We’ll credit the amount you've won towards your next energy bill. You’ll see this on your monthly statement.

If you win a year's free energy

A year’s free energy is calculated in line with Ofgem’s average Energy Price Cap for January-March 2025 for customers paying by Direct Debit, and you can find out more in our terms. We’ll pay it as energy bill credit in 12 monthly instalments. For example, if you win a year's free energy in January, the credit would be applied to your bill in February and each following month up to the last payment in January the following year.

If your average peak electricity use is 15.1% or more, you won’t earn any entries for that month’s prize draw. Don’t worry – you’ll have another chance next month.

You need to meet all eligibility criteria. If you become ineligible, we may end your participation, and you won’t be included in that month’s prize draw.

To take part, your smart meter needs to be working and connected to the internet.

We need at least 14 weekday readings to calculate your monthly average peak usage. If there's a technical issue and we can’t get enough readings for more than 7 days, we may have to remove you from Power Move. 

See our guide to fixing common smart meter issues.

If you stay with OVO and meet the eligibility criteria, you can rejoin Power Move using your new account details.

You won’t be eligible for any entries you’ve earned that month, and you won’t be entered into the prize draw. For more details, see OVO’s Core terms.

You can opt out anytime through the OVO app. If you leave mid-month, you’ll lose any earned entries and won’t be included in the prize draw. You can rejoin anytime.

Head over to our Power Move Forum for help and support, or get in touch with us if you’ve got any questions – we’re happy to help!