Your energy essentials
Keep an eye on your energy with our app
It's free to download from the App Store and Google Play.
It's energy made simple
Understand your energy use
See how much energy's being used and get an idea of where it's going in your home.
Send meter readings in seconds
It just takes a few taps in the app to tell us your meter reading.
Make payments on the go
Keep track of your spending in the app. View your bills and see what you need to pay at a glance.
Access exclusive offers
All the best deals from OVO can only be found in the app.
Got an OVO Energy account?
Take care of your home's energy wherever you are, with the OVO Energy app.
Not with us yet?
Whether you’re a first time buyer or you’re moving house, we’ve got an energy tariff to suit everyone.
EV driver? Our Charge Anytime tariff is perfect for you.
Look after your energy account
Our app puts everything you need in your pocket. You can:
- Understand your home's energy use
- Send us your meter readings
- View bills at a glance, paper-free
- Manage your Direct Debit
- Access the best OVO offers
You can access your online account 24/7. It's speedier than calling or emailing and it's available any day or night, wherever you are.
Find out more about managing your OVO Energy account online.
Look after your energy account
Our app puts everything you need in your pocket. You can:
- Understand your home's energy use
- Send us your meter readings
- View bills at a glance, paper-free
- Manage your Direct Debit
- Access the best OVO offers
You can access your online account 24/7. It's speedier than calling or emailing and it's available any day or night, wherever you are.
Find out more about managing your OVO Energy account online.
It's even smarter with half-hourly readings
You can get the most out of the OVO Energy app by setting your smart meter up to send half-hourly readings. We take the information that comes from these readings and give you back the insight.
If you have an In-Home Display you’ll be used to seeing some information about the energy your home uses – your energy at a glance. Our insights go further, giving you more detail about where your energy is going.
Don’t have a smart meter yet? Learn all about the benefits of a free smart meter. Or if you’re ready, you can book a free smart meter appointment.
It's even smarter with half-hourly readings
You can get the most out of the OVO Energy app by setting your smart meter up to send half-hourly readings. We take the information that comes from these readings and give you back the insight.
If you have an In-Home Display you’ll be used to seeing some information about the energy your home uses – your energy at a glance. Our insights go further, giving you more detail about where your energy is going.
Don’t have a smart meter yet? Learn all about the benefits of a free smart meter. Or if you’re ready, you can book a free smart meter appointment.
Helping us all on the Path to Zero
Cutting carbon begins at home. Did you know the energy your home uses makes up 25% of your carbon footprint1?
Take control of your carbon footprint and join us on the Path to Zero. Keep an eye on the energy your home is using with our app.
Helping us all on the Path to Zero
Cutting carbon begins at home. Did you know the energy your home uses makes up 25% of your carbon footprint1?
Take control of your carbon footprint and join us on the Path to Zero. Keep an eye on the energy your home is using with our app.
Save today to help save tomorrow.
Unlock our free Energy Savings Account that puts money back into your wallet. Lower your bills today, and earn free low-carbon tech for the future. Exclusively in the OVO app.
Save today to help save tomorrow.
Unlock our free Energy Savings Account that puts money back into your wallet. Lower your bills today, and earn free low-carbon tech for the future. Exclusively in the OVO app.
Questions and answers
First of all, we need to be powering your home – and you need to set up your online account (see below). Then, it’s super easy – you just need your email address and password to start using the app.
Once you’re in, you can even set up fingerprint or face ID, for even quicker access!
Step 1: Enter your email address
Click here then enter your email address and click Submit.
Step 2: Check your email
We'll send you a link to set up your password. Make sure you do it within 6 hours. And remember - our email might be hiding in your spam!
Step 3: Set your password
Follow the link in your email, create your password, and you're in!
If you haven't registered an email address on your energy account before, we'll ask you to confirm a few more details before you set your password.
Sign in whenever you like
That’s it. You’ve got access to your online account. It’s easy to use wherever you are, on your computer, laptop, tablet or smartphone.
Plus: you’re now all set up to log into the OVO Energy app using your email address and password.
You’ll find the app by searching for OVO Energy in the App Store on your iPhone, or Google Play on your Android phone. Simply hit Install. It’s free to download and use.
Anyone can download the app, but you won’t be able to log in and do anything unless you have an OVO Energy account.
Not yet an OVO member? Get a quote and find out how much you could save in less time than it takes to boil the kettle.
Go to the Account tab. Then press the Log Out button to leave your account.
Yes, it will. Logging in is quick and easy. You can even set up fingerprint or face ID, for quicker access.
The app should take up around 90MB of space on an Android phone, or 75MB on an iOS.
If you have multiple energy accounts that are linked to the same email address, then yes! You’ll be able to choose from your accounts when you log into the app using that email address.
Head to the Payments tab.
Then, in the My payment details section, you should see your current Direct Debit amount, with the word Change beside it.
Press Change. On the next screen, you’ll see both your current Direct Debit amount, and the amount that we recommend you should change it to. You can increase this amount whenever you’d like. You can also reduce it, but only to the minimum recommended amount. This is to protect you from building up a negative balance. Find out more about how Direct Debits work.
When you’re ready, enter the amount you’d like to change the Direct Debit to, and press Change my Direct Debit. Then, to confirm the change, press Let’s Go!
Sources and references
1 Based on analysis carried out by the Carbon Trust for OVO Group (2021), 25% of an average individual’s carbon footprint in the UK comes from energy. In this analysis, the carbon footprint includes the following lifestyle categories: energy, transport, shopping, food and drink and holidays. See table below for each category. This carbon footprint data has been calculated using BEIS 2021 emission factors. This excludes emissions from things that the average person cannot directly control such as supporting the NHS, defence, government bodies, etc. Please note these figures are not reflective of potential changes to your habits during the coronavirus pandemic.