Pay As You GoPay As You Go support
How do I get in touch about my Pay As You Go energy account?
If you’d like to talk to us about your Pay As You Go account, you can get in touch by online chat by clicking the green chat icon at the bottom right of this webpage.
Or you can call us on 0330 175 9669. We’re here Monday to Friday, 8am to 8pm and 9am to 5pm on weekends.
Explore our meter guides
Need more help with your meter? Check out our easy-to-follow guides on topping up, reconnecting your meter, activating emergency credit, and troubleshooting common issues.
