Meter readings in the app
Find out more about meter reading information available in the My OVO app.
Meter readings with smart meter
You don’t have to send readings when you have a smart meter as it shares them with us automatically. Depending on which option you chose, your energy usage can be shared half-hourly, daily or monthly
If you ever need to take a reading manually read our help article here.
If your smart electricity meter is on an Economy 7 tariff, please ‘6’ on the keypad until you can see an ‘IMP R01’. This shows your off-peak (night-time) reading in kWh. Then keep pressing ‘6’ again until you’ll see ‘IMP R02’. This gives your daytime reading.
Missing reading and usage history
We’re sorry, but your meter reading history isn’t currently available in the app. You can see your readings by logging into your account on our website and going to ‘Charges’.
