Smart meters
Save money today and unlock a world of greener living
Nearly 3 out of 4 customers with a smart meter say it’s helped them be more aware of energy use.
Plus, access all our best offers, exclusive smart tariffs and our Charge Anytime add on, at just 3p a mile. And with Power Move, you’ll be rewarded for using energy in a way that’s better for the planet.
Smart meter benefits
Save on average £56 a year3
See how you can use less energy and cut costs by having a smart meter in your home.
Get more accurate bills
The smart meter’s In-Home Display shows your energy use in £ and p as well as daily, weekly, and monthly use. So, there are no unwanted surprises when your bill arrives.
Keep an eye on your energy with our app – and help the planet too
Use the OVO app to see your energy use from your mobile phone. Plus, your In-Home Display can help you to reduce your energy use and carbon footprint.
Get rewarded by going smart
Power Move is a way to cut your energy use at peak times and be rewarded with energy credit. Our Power Move customers have saved over £1 million by using greener, off-peak energy.
Unlock OVO Beyond
The Energy Savings Account with up to £1,500 in rewards for greener living. Go Beyond.
Get award-winning service
We want you to be happy with your experience – so you’ll be glad to hear we were runners-up for the Best Smart Meter Experience in the uSwitch Energy Awards 2022.
Ready to go smart?
Another great reason to get a smart meter – win a year’s energy supply
How’s this for a smart move? Once we’ve installed your smart meter, we’ll automatically enter you into a monthly draw to have your energy paid by us for a whole year – that’s up to £2,074.1
What is a smart meter?
A smart meter is a digital gas or electricity meter that sends meter readings automatically. It also lets you see your energy use in real time. Smart, eh?
How a smart meter works
A smart meter sends readings using its own secure wireless network, no wifi needed. You can even decide how often readings are sent – we recommend every half hour, to get the best out of your smart meter. Keeping an eye on your energy is easier with:
- Your In-Home Display – a handy digital device we’ll give you at no extra cost so you can see this energy use in real time, in £ and p
- Our app – personalised information about how your household uses energy at your fingertips, so you can stay on top of it wherever you are
To be able to see YouTube videos, we have to ask you to accept Targeting Cookies within your
What is a smart meter?
A smart meter is a digital gas or electricity meter that sends meter readings automatically. It also lets you see your energy use in real time. Smart, eh?
How a smart meter works
A smart meter sends readings using its own secure wireless network, no wifi needed. You can even decide how often readings are sent – we recommend every half hour, to get the best out of your smart meter. Keeping an eye on your energy is easier with:
- Your In-Home Display – a handy digital device we’ll give you at no extra cost so you can see this energy use in real time, in £ and p
- Our app – personalised information about how your household uses energy at your fingertips, so you can stay on top of it wherever you are
To be able to see YouTube videos, we have to ask you to accept Targeting Cookies within your
Getting a smart meter won’t cost you anything extra
Just click below, answer a few simple questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.
And just so you know, we only install the latest generation smart meters that work with all energy suppliers (traditional meters are being phased out across the UK and replaced with smart meters).
It’s even easier to book an appointment when you log in to your OVO account.
Getting a smart meter won’t cost you anything extra
Just click below, answer a few simple questions so the installation goes smoothly and pick a slot that’s convenient for you – we even work Saturdays.
And just so you know, we only install the latest generation smart meters that work with all energy suppliers (traditional meters are being phased out across the UK and replaced with smart meters).
It’s even easier to book an appointment when you log in to your OVO account.
Renting and ready to go smart?
If your name’s on the energy bills, you don’t need your landlord’s permission to get a smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.
Renting and ready to go smart?
If your name’s on the energy bills, you don’t need your landlord’s permission to get a smart meter. But it's worth letting them know and checking your tenancy agreement for any rules around changing the meter. Take a look at our guide to smart meters if you're renting.
4 easy steps to installation
1. We'll call ahead on the day
Just to check you’re ready for the appointment and to answer any questions you might have.
2. You'll get a tracking link
So you'll know when your engineer's on the way and you can check everything's ready for their arrival.
3. We'll install your smart meter
It’s a safe, hassle-free installation that takes about an hour to replace a single meter, and 90 minutes for both gas and electricity meters (and your electricity will be off for around 30 minutes).
4. You'll get a free In-Home Display
The In-Home Display (IHD) is a handy digital device that shows your energy use in real time. Our engineers will show you how to use it and they’ll even give you some advice on saving energy.
Need to know more? Take a look at this guide to the smart meter installation or watch our video talking about what you can expect on the day
Award-winning service
We want to give our customers the best smart meter experience possible. We were runners-up for the Best Smart Meter Experience in the Uswitch Energy Awards 2022.
Helping us all on the Path to Zero
Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.
Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.
Helping us all on the Path to Zero
Getting a smart meter installed is also a great step on the Path to Zero. It can help you spot ways to save energy and cut your carbon footprint.
Once you have a smart meter, download our app to find out the greenest time to use energy. You can also get an idea of where your energy's going in your home.
Check out our smart videos
Installation day
Just 60 seconds on what to expect when you get your smart meter installed.
Watch on YouTubeWant to know more about smart meters?
You’ve got your smart meter. Now go Beyond.
With OVO Beyond, unlock richer insights into how your home uses energy, powered by your smart meter. Plus, lower your bills today, and earn free low-carbon tech.
You’ve got your smart meter. Now go Beyond.
With OVO Beyond, unlock richer insights into how your home uses energy, powered by your smart meter. Plus, lower your bills today, and earn free low-carbon tech.
Your smart meter questions answered
The UK government plans to get smart meters installed into every home and business by 2024, in their mission to reach zero carbon by 2050.
Yes. But if you’re not an OVO Energy customer yet, why not join us today?
Smart meters can't collect personal information like your name, your address or your bank account details. Your meter can only collect meter readings, supply numbers and the meter serial number – and they're all protected by law. You can choose how often your smart meter shares this information with your supplier – half-hourly, daily or monthly. To find out how OVO protects your data, read our smart meter data guide.
The Smart Meter Installation Schedule (SMIS) is a set of rules and standards to be followed when installing a new smart meter. Read our guide for more information.
From 2022 energy suppliers were targeted by the UK government to install a specific amount of smart meters each year.
This year’s target for OVO is to install 534,112 smart meters, broken down as:
Domestic credit smart meters:
- Gas: 201,767
- Electric: 225,522
Total: 427,289
Domestic PAYG smart meters:
- Gas: 50,442
- Electric: 56,381
Total: 106,823
In 2023 OVO Energy installed 354,320 smart meters against a target of 606,122 - broken down as follows:
Domestic credit smart meters:
| Installed | Target | |
|---|---|---|
| Gas | 114,590 | 231,562 |
| Electric | 175,779 | 283,642 |
| Total | 290,369 | 515,204 |
Domestic PAYG smart meters:
| Installed | Target | |
|---|---|---|
| Gas | 26,416 | 40,864 |
| Electric | 37,535 | 50,054 |
| Total | 63,951 | 90,918 |
Sources and references
1 The Prize Draw is open to OVO customers who currently have a traditional (non-smart) meter who have a new smart meter installed. Pre-payment customers are not currently eligible. A credit of £2,074 will be applied to the winner's account. The value is based on the Ofgem price cap set for 1 July 2023 based on the average spend of a typical household using 12,000 kilowatt hours of gas a year, and 2,900 kilowatt hours of electricity a year, and pays by Direct Debit. Eligible customers will be automatically entered into the prize draw which takes place the month after their smart meter is installed. One winner per draw. There may be certain circumstances where customers are not eligible for a smart meter. Promotion runs from 14 August 2023. Prize draw may be withdrawn or amended at any time. For full Prize Draw Terms or to opt out of being entered into the prize draw, visit ovoenergy.com/smart-prize-draw
2 Based on research published by Smart Energy GB on 5 January 2023: 'Brits turn to savvy money-saving ideas to get them through 2023'.
3 Based on a report published by the National Audit Office on 14 June 2023: 'Update on the rollout of smart meters: Department for Energy Security and Net Zero'.