No cover? No problem.
OVO customers get their first repair free.
Get an emergency boiler repair with Home Recover
The first repair’s free for OVO customers
Whether it’s your boiler, plumbing, or electrics, we'll be there to fix things in an emergency. And if you're an OVO customer, you get the first repair free — or it’s £79 if you're not with us.To book your repair, you'll need to sign up to our Complete cover from £26 a month.1
Offers for Beyond customers may vary.
How itworks
1
Book your repair
Fixing a problem with your heating, hot water, or electrics can be expensive. Home Recover means you get an emergency repair while keeping costs down.
2
Get the problem sorted
Our trained engineers will come and fix the fault. If it’s an emergency, like a water leak, we'll aim to be there within 2 hours. Or within 24 hours for any other problems.
Sit back and relax
After 30 days, your home will be protected by our Complete cover. Our nationwide network of engineers will be ready if you need them.
What'sincluded
Get on-demand emergency repairs and all the perks of our Complete cover, from £26 a month.1
Emergencyrepairs
If something goes wrong, we’ll help you get back on track. And remember, your first repair is free if you’re with OVO — or it’s £79.
Here’s what happens:
Tell us about a problem with your boiler, heating, electrics, internal drains, or plumbing.
If you book a repair online before 1pm, we’ll aim to send someone over the same day.
An engineer will then come and fix the fault (exclusions apply)
Completecover
As well as emergency repairs, you'll get the ultimate cover to help keep things running smoothly. Our plan includes:
Boiler and central heating cover
An annual boiler service
Plumbing and electrics cover
Boiler replacement cover2
Gas and water supply pipe cover
Internal and external drains cover
Taps and toilets cover
A special priority helpline
Cover you cancount on
Booking a repair is easy with our Complete plan.1
It comes with:
An annual boiler service
Access to a network of Gas Safe engineers
A 24/7 priority helpline
What people say about OVO Energy
Help with yourboiler
Important to know
1 New customers only, and not available for existing CORGI HomePlan and OVO Energy boiler cover customers. No claims can be made in the first 30 days. To get Home Recover, you must meet the boiler cover eligibility criteria set out during sign-up.
2 If your boiler is less than 7 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay up to £2,500 for the boiler replacement. If your boiler is 7 years old or more, but less than 10 years old at the initial policy start date and less than 10 years old at renewal, we’ll pay a contribution of £400 towards the boiler replacement.
Check out our full terms and conditions for more info.
Read our boiler cover privacy policy.