Sign up to the Priority Services Register

If you or someone in your household needs extra support – for medical reasons or otherwise – there’s a lot we can do to help.

From notice about planned power cuts, to large-print bills and braille.

Find out more about who we can help and how. Or sign up now by filling out this form.

The Energy UK Vulnerability Commitment

We are proud to be founding signatories of the Vulnerability Commitment; a set of voluntary principles and commitments to support customers in vulnerable situations. There are three specific areas that the Vulnerability Commitment focuses on: accessibility, collaboration and innovation. You can find out more about it here: https://www.energy-uk.org.uk/our-work/retail/vulnerability-commitment.html